FAQ

1. How long does it take for the Falcon Pro to deliver?

For the United States: The Falcon Pro ships within 2 business days. Delivery time may vary depending on your state, but typically, it takes about 5-7 days for delivery.
For Europe: Delivery typically takes about 45 days.

2. What is your refund & return policy?

Please check out our Refund Policy.

3. Do products come with a guarantee?

We do offer a customer satisfaction guarantee. If you are not satisfied with your purchase, return it within the first 14 days for a 95% refund - no questions asked.

4. How do l track my order?

Check order details for tracking.

5. How do l know my order have been refund?

Confirm email and website order.

6. Free Shipping Here?

We offer free shipping on products that are in stock.

7. What happen if the bike gets wet?

Bike's water resistance is IP67.