Refund policy

REFUND POLICY

Returns: Our policy lasts 14 days. If 14 days have gone by since you received your purchase, or if the product has developed a fault due to misuse or negligence, unfortunately, we cannot offer you a refund or exchange.

We DO NOT accept returns of used products. To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging. You will be responsible for the costs of shipping the item back to us.

Please ensure you keep the packaging for a minimum of 2 weeks as a return will be rejected if the item is no longer in the original packaging. It is recommended that you keep this for the duration of your ownership of the item, just in case you ever need to send it to us for servicing or repair. In the event of a warranty claim, without the packaging, you will be responsible for ensuring the goods are sent back to us safely.